Human Guide at Michigan Medicine

The Center for Disability Health and Wellness, together with the Michigan Medicine’s Office of Patient Experience and multiple community organizations, has developed a Human Guide program. Also referred to as sighted guides, these specially trained volunteers can help blind patients and visitors navigate Michigan Medicine facilities. 

A person who is blind, using a white cane, receiving human guide services in a hallway. Photo provided by the Leader Dogs for the Blind.

For Blind, Low Vision, or Vision Impaired Patients:

  • If you are a patient seeking Human Guide services, also called sighted guide, please complete the Disability and Accommodations Tab questionnaire in your MyUofMHealth patient portal and contact your clinic’s front desk.
  • To learn more about Orientation and Mobility training, please contact the Michigan Bureau of Services for Blind Persons or Leader Dogs for the Blind.

Brief Video Training:

Anyone can take our training to learn about providing human guide for people who are blind. You can access the training module, which will take you to a brief pre-training survey, let you watch the training video, and then take a post-test training survey and evaluation. 

Review the human guide video training here.

A badge for the Michigan Medicine human guide program

Get Recognized for Your Commitment:

Michigan Medicine providers, staff, and volunteers can be recognized for their commitment to improving accessibility for patients and visitors who are blind. After accessing the training module, you will take a brief pre-training survey, watch the training video, and then take a post-training survey and evaluation. The first 400 Michigan Medicine affiliates to complete the training will receive a Human Guide at Michigan Medicine lapel pin.

Not at Michigan Medicine? Don’t worry, we will still recognize your completion by emailing you a certificate of attendance.

Human Guide at Michigan Medicine Program Partners

The following individuals and organizations provided content and support for the Human Guide at Michigan Medicine program.

  • Quinlan Davis, Michigan Medicine Office of Patient Experience
  • Christa Moran, Michigan Medicine Interpreter Services
  • Will Purves and Mark Hymes, Disability Network Washtenaw Monroe Livingston
  • Lori Board, TVI, COMS
  • Leader Dogs for the Blind

Note on Language: We use the term blind in an all-inclusive manner to include the diverse group of people who may identify as blind, DeafBlind, low vision, or vision impaired.